Terms of Service

You must be at least 16 years old to use Mutuals.

If you are between 16 and 18 years old, you represent that you have any permissions or consent required under the laws applicable to you to use the platform.

By creating an account, you represent that the information you provide is accurate.

Mutuals is a platform that enables users to discover experiences, create plans, purchase tickets, connect with others, and allows organizers to create, promote, manage, and sell tickets for events.

Mutuals is a technology platform connecting users and organizers.

Unless explicitly stated, Mutuals is not the organizer, promoter, venue, or operator of events listed on the platform.

Organizers are solely responsible for their events, including:

• Event execution
• Safety
• Pricing
• Ticket sales
• Refunds
• Communications
• Compliance with applicable laws

You are responsible for:

• Maintaining accurate account information.
• Keeping your account secure.
• All activity occurring under your account.

You may not share your account or impersonate another individual.

Organizers may create, promote, and manage events using Mutuals.

Organizers agree to:

• Provide accurate event information.
• Honor advertised ticket prices.
• Comply with applicable laws.
• Manage attendee communications.
• Publish refund policies where applicable.
• Operate events safely and responsibly.

Mutuals may suspend organizer accounts or remove events at its discretion.

Payments are securely processed through Stripe.

By purchasing tickets, you agree to pay:

• Ticket price
• Applicable taxes
• Payment processing fees (if applicable)
• Mutuals' 5% platform fee, where displayed

All pricing and fees are shown before checkout.

Refunds and cancellations are determined by the organizer unless otherwise required by law.

Mutuals does not guarantee refunds for organizer-hosted events.

You agree not to:

• Harass or threaten others.
• Promote illegal or dangerous activities.
• Create fraudulent events.
• Misrepresent yourself or your organization.
• Spam users.
• Circumvent Mutuals' payment system.
• Upload malicious software.
• Violate any applicable laws.

Mutuals reserves the right to remove content or suspend accounts.

You retain ownership of the content you upload.

By posting content on Mutuals, you grant Mutuals a worldwide, non-exclusive, royalty-free license to display, distribute, modify for formatting purposes, and promote that content in connection with operating and marketing the platform.

You are responsible for ensuring you have the necessary rights to any content you upload.

Your use of Mutuals is governed by our Privacy Policy.

Mutuals relies on third-party providers, including payment processors, hosting providers, messaging services, analytics providers, and mapping services.

Their services may be subject to separate terms and privacy policies.

Users participate in events and interact with others at their own risk.

Mutuals does not perform background checks on users or organizers unless explicitly stated.

Always exercise good judgment when attending events or meeting people through the platform.

All Mutuals software, branding, logos, trademarks, and platform content remain the property of Mutuals AI, Inc.

You may not copy, modify, distribute, or reverse engineer the platform except as permitted by law.

Mutuals may suspend or terminate any account that:

• Violates these Terms.
• Violates our Community Guidelines.
• Creates legal or safety risks.
• Misuses the platform.

Mutuals provides the platform "as is" and "as available."

To the fullest extent permitted by law, Mutuals is not responsible for:

• User interactions.
• Organizer conduct.
• Event cancellations.
• Event quality.
• Injuries or damages arising from attendance at events.
• Payment disputes between organizers and attendees.
• Lost profits or indirect damages arising from use of the platform.

Participation in events is entirely at your own risk.

We may update these Terms periodically.

Continued use of Mutuals after changes become effective constitutes acceptance of the updated Terms.

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.