Privacy Policy

Welcome to Mutuals.

Mutuals AI, Inc. ("Mutuals," "we," "our," or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it, and your choices regarding your information.

By using Mutuals, you agree to this Privacy Policy.

Information You Provide

When you create an account or use Mutuals, we may collect:

• Name
• Phone number
• Email address
• Profile photo
• Username
• Biography
• School (.edu) email for verification (if applicable)
• Interests and onboarding preferences
• Event RSVPs
• Ticket purchases
• Community memberships
• Messages you send through Mutuals
• Information you provide to organizers through RSVP questionnaires

Participation Information

As you use Mutuals we may collect information including:

• Events viewed
• Events attended
• Events created
• Communities joined
• Organizers followed
• Friends added
• Invitations sent
• Plans created
• Recommendations interacted with
• Check-ins
• Saved events
• Search activity

This information helps improve recommendations and personalize your experience.

Device Information

We may automatically collect:

• Device type
• Operating system
• App version
• IP address
• Language
• Crash reports
• Usage analytics
• Diagnostic information

Location Information

With your permission, Mutuals may collect approximate or precise location information to:

• Recommend nearby experiences
• Improve discovery
• Show relevant local communities

Location access can be disabled at any time through your device settings.

We use your information to:

• Create and manage your account
• Verify your identity
• Process ticket purchases
• Personalize recommendations
• Recommend communities and organizers
• Improve Mutuals AI recommendations
• Operate organizer tools
• Facilitate communication
• Provide customer support
• Improve product performance
• Prevent fraud and abuse
• Comply with legal obligations

Mutuals uses information you voluntarily provide, together with your activity on the platform, to personalize recommendations.

This may include:

• Interests
• Participation history
• Communities
• Organizers followed
• Friends
• Location
• Recommendation feedback

Our goal is to recommend experiences, communities, organizers, and people that are most relevant to you.

Ticket payments are securely processed by Stripe.

Mutuals does not store full payment card information.

Payment information is handled according to Stripe's Privacy Policy.

When you RSVP or purchase tickets, organizers may receive information necessary to manage their events, including:

• Name
• Contact information
• RSVP responses
• Ticket status
• Responses to organizer questionnaires

Organizers are independently responsible for how they use information they receive.

If you choose to sync your contacts, Mutuals may securely compare your contacts with existing users to help you connect with friends.

Uploading contacts is optional.

You may revoke contact permissions at any time.

We may send:

• Verification codes
• Event reminders
• Ticket confirmations
• Organizer updates
• Product announcements
• Security notifications
• Personalized recommendations
• Marketing communications (where permitted)

You can manage notification preferences within the app.

We do not sell your personal information.

We may share information with:

• Event organizers
• Service providers
• Payment processors
• Analytics providers
• Cloud hosting providers
• Messaging providers
• Legal authorities when required by law

Mutuals works with third-party providers including services for:

• Payments
• Cloud infrastructure
• Analytics
• Authentication
• Messaging
• Mapping
• Customer support

These providers process information on our behalf.

We use reasonable administrative, technical, and organizational safeguards designed to protect your information.

However, no method of transmission or storage is completely secure.

We retain information for as long as necessary to:

• Provide the service
• Meet legal obligations
• Resolve disputes
• Prevent fraud
• Improve Mutuals

When information is no longer needed, we delete or anonymize it where reasonably possible.

You may:

• Update your profile
• Change onboarding preferences
• Disable notifications
• Disable location access
• Disconnect contact sync
• Request deletion of your account

Deleting your account may not immediately remove information required for legal, fraud prevention, or financial recordkeeping purposes.

Mutuals is intended for users 16 years of age or older.

We do not knowingly collect personal information from children under 16.

If we become aware that information has been collected from a child under 16, we will take reasonable steps to delete it.

If you access Mutuals outside the United States, you understand that your information may be transferred to and processed in the United States.

California residents may have additional rights regarding their personal information under applicable California privacy laws.

Where required by law, Mutuals will honor those rights.

We may update this Privacy Policy from time to time.

When significant changes are made, we will update the "Last Updated" date and may notify users through the app.

If you have questions regarding this Privacy Policy, please contact:

Mutuals AI, Inc.

support@mutualssocial.com